Privacy Policy
1. Information We Collect
We may collect the following information when you visit our website or contact us:
Personal Information
- Full Name
- Company or Organization Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Country and State
- Order or Quote Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referral Source
- Date and Time of Visit
2. How We Use Your Information
We use your information to:
- Respond to quote requests
- Process product inquiries
- Provide customer support
- Communicate regarding your orders
- Improve our website and services
- Personalize your experience
- Send important updates
- Improve website performance and security
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Enhance user experience
You may disable cookies through your browser settings at any time.
4. Google Analytics
We may use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Device information
- Browser type
- Geographic location (general)
- Traffic source
This information is used only to improve our website.
5. Contact Forms
When you submit a contact form or request a quotation, we collect the information you voluntarily provide.
This information is used solely to respond to your inquiry and provide the requested services.
6. Email Communications
If you contact us or subscribe to our newsletter, we may send:
- Quote responses
- Product information
- Order updates
- Promotional offers
- Company news
You may unsubscribe from marketing emails at any time.
7. Information Sharing
MBW Sports does not sell, rent, or trade your personal information.
We may share information only with trusted service providers who assist us in operating our website or fulfilling customer requests, or when required by law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of online transmission is completely secure.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
11. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Request data portability where applicable
To exercise these rights, please contact us using the information below.
12. Data Retention
We retain your information only for as long as necessary to:
- Respond to inquiries
- Fulfill business purposes
- Meet legal obligations
- Resolve disputes
- Maintain business records
13. International Users
Our website may be accessed from different countries.
By using our website, you understand that your information may be processed in accordance with this Privacy Policy.
14. Changes to This Privacy Policy
MBW Sports reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.